How do I reset my computer and email password?

How do I reset my computer and email password?

Wilson School District #7 enforces strict password guidelines- outlined in in the "Digital User Account Protection Policy". To help enforce this policy Wilson IT has enabled "Self Service Password Reset" for our Microsoft 365 accounts. 
To reset your computer/email password utilizing "Self Service Password Reset"  you must know your current password. If you have completely forgotten you password, Please reach out to Wilson IT and we will assist you with a reset. Remember, Wilson IT will never ask you for your current password, please do not share it with anyone!
Reset instructions:
Reset from your email account:
  1. Open your email account via a web browser  - https://mail.office365.com/wsd.k12.az.us
  2. click on your name in the upper right corner.


3. Then click "My Account"
Once you click "My Account" you will notice a few options. We are looking for "Change Password".



Follow the on screen instructions.

Old Password = Enter your current password.
New Password = Enter your new desired password.
Confirm New Password = Re-enter your new desired password.
Once you complete you "Password Reset" you will need to restart your computer and log back in using your newly created password. If you do not restart and log back in, you may experience computer errors pertaining to your computer credentials. Restarting and logging in will likely resolve any credential errors you encounter. 
If you need assistance please open a Support Ticket: Here 




    • Related Articles

    • How do I add my work email to my phone?

      To add work email to your personal smart phone follow these steps: 1. - Download the Outlook app from the Android or Apple app store.  2. - Choose "Add Email account"  3. - Type in work email. ("First Initial"+"Last Name"@wsd.k12.az.us) - Ex. ...
    • Mimecast Personal Email Portal

      Mimecast Personal Email Portal To view all "Held" messages and "Blocked" senders visit your Mimecast Personal Email Portal Login to Mimecast Personal Portal Visit the WSD Links webpage: https://www.wsd.k12.az.us/Page/38 Click "Mimecast Personal ...
    • What is Mimecast and how do I use it?

      Wilson School District #7 protects it's employee email accounts with an email security filter (Mimecast). Mimecast skims and redirects emails sent to your Wilson email address -depending on a number of variables. Most of the time its junk emails that ...
    • How to Login to WebEx and Schedule a Meeting

      Login to WebEx for the First Time Login to WebEx and create meetings through WebEx 1. Start at the Information Technology Useful Link page and click WebEx: 2. Clicking here will open a new tab for WebEx: 3. From here, you'll click the drop down arrow ...
    • Joining a WebEx Meeting

      To join a WebEx Meeting, you will need either the email invite or the link to the meeting itself.  Join the meeting through email 1. You should receive an email from the meeting organizer. Here's an example of what it will look like on Gmail: 2. ...